We at Wild Planet are passionate about providing our discriminating customers with the highest quality and most delicious seafood products on the planet. In the unlikely event that your order does not arrive in satisfactory condition, please contact us immediately to make us aware of the problem. Please save all product and packing material so that a damage assessment can be made by the carrier and a proper adjustment or refund issued. If you are not satisfied with the quality of any product, we will make the necessary adjustments to ensure your total satisfaction. Understandably however, we cannot guarantee that all the food products we offer will agree with your palate’s taste. Our concern for quality, value and exceptional service has always been, and always will be our first priority. If at any time you have problems with an order, simply contact Customer Service at (800) 998-9946 or (707) 840-9116, or email us at firstname.lastname@example.org, Hours (Pacific Standard Time): Weekdays 8am to 5pm.
Our Commitment To Privacy
At Wild Planet we respect our customers and understand that you are concerned about privacy and the use of your personal information. We consider the information you choose to share with us personal and confidential. We provide this explanation about our information practices to show you our commitment to protect your privacy.
The Information We Collect
The Way We Use Information
Because our goal is to provide products that best meet your needs, we evaluate your personal interactions with us in an effort to bring you the products which best suit your tastes. In addition, we use your information to improve our marketing and promotional efforts, to statistically analyze site usage, to improve our content and product offerings and to customize our site’s content, layout, and services. We may use your information to deliver information to you that, in some cases, is targeted to your interests, such as targeted banners, new products, services and promotions. At times we may ask you to provide us voluntarily with additional information regarding your personal or business interests, experience or requests, which we may use to customize our products and services for you. The email addresses that we collect are used by us to contact consumers for marketing purposes and are not shared with other organizations for commercial purposes unless you’ve requested to receive email offers from carefully selected marketing partners of Wild Planet.
We are committed to preventing others from unauthorized access to the personal information you provide to us, and we maintain procedures and technology designed for this purpose. We take several steps to protect the information we have about you, including the following: We update and test our technology on a regular basis in order to improve the protection of customer information. We require outside companies and independent contractors to whom we provide customer information for marketing, servicing or processing purposes to restrict the use of the information to those purposes and we prohibit independent use of such information. Access to your information is controlled by strict internal procedures. We maintain policies about the proper physical security of workplaces and records.
Children under 13
Changes To Our Policy
By using our website, you consent to the collection and use of this information in the manner we describe.
How To Contact Us
To update, correct or delete your personal information, you can contact us at:
Wild Planet, Inc.
1585 Heartwood Drive Suite F
McKinleyville, CA 95519
(707) 839-3260 fax
toll free number (800) 998-9946